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FAQ's

Have a look through our Frequently Asked Questions to see if you can find the answers you are looking for. Alternatively, please contact us by email or phone and we will be happy to answer any question personally!

 

 

ABOUT US

 

Q. "Who are Platinum Dental Budapest and Fog Asz Ltd?"

 

A. Established in 1991, Dr Peter Benedek and Fog Asz Ltd have been providing first class dental treatment from their modern A1 dental practice in the heart of Budapest. Their reputation soon spread, attracting customers from Austria, Germany and surrounding countries who required the very best dental treatment at a fraction of the cost of their home countries.

 

Platinum Dental Budapest work in partnership with Fog Asz Ltd to ensure our foreign guests receive the very best in customer care and attention that best matches the treatments we offer. 

 

Together, our attention to detail is second to none. With thousands of satisfied customers, we continually strive to set the standard for dental care and customer service.

 

 

HOW ARE YOUR PRICES SUCH FANTASTIC VALUE FOR MONEY?

 

We use EXACTLY the same implants and fine materials as are used in the UK, US and all over Europe, however with a much lower cost base here in Budapest we are able to pass those savings on to you our customer. 

Employee wages, surgery costs, utilities and all manner of things are proportionally lower, meaning our prices reflect the TRUE costs of fine, modern dental treatment. 

 

Even taking into consideration the price of a flight and hotel, which happily nowadays are also great value, we at Platinum Dental Budapest can ensure you save hundreds or even thousands of Euros / Pounds / Dollars by visiting us.

 

 

 

PAYMENT FOR TREATMENT

 

Q. "How can I pay for my treatment?"

 

A. Our treatments are priced in Euros.

 

We accept cash payment in Euros, British Pounds, US Dollars, or Hungarian Forints. We can advise you where to exchange or withdraw money to ensure you receive the BEST exchange rates possible.

 

** 5% Discount should you wish to pay in cash EURO / GBP / USD / HUF **

 

We accept Visa and Mastercard. Card payments are charged in Euros.

 

 

 

Q. "Do I need to pay any money upfront?"

 

A.  NO. You only pay for your treatment as you receive it.  NO DEPOSIT and NO PRE-PAYMENT.

 

 

Q. "Are there any 'hidden extras' I need to be aware of?"

 

A.  NO. The price you see is the price you pay. All our quotations are INCLUSIVE of everything. 

 

 

TREATMENT

 

Q. "Is the treatment the same quality as in other European countries or the US?

 

A. ABSOLUTELY! Hungary is renowned within the dental industry as being a world leader and provider of the best treatment available worldwide. Since 1991 thousands of foreign customers have visited us for dental treatment from all over Europe and beyond. You will receive the best treatment available using the finest materials (INCLUDING THE SAME QUALITY BRANDS OF IMPLANTS AS USED ALL OVER EUROPE AND THE US.) ALL FULLY GUARANTEED, at prices guaranteed to make you SMILE!

 

 

Q. "Is the treatment guaranteed?"

 

A. YES! All treatment is FULLY GUARANTEED. The treatments we offer are often designed to last for 10 years, 20 years or life so even after the standard guarantee we are still here for you should you wish to contact us for whatever reason. As our valued customer we regularly contact our patients after treatment to ensure everything is well and to remind you of our care and commitment to you.

 

All Implants are registered, certified and come with a Lifetime Warranty.

 

 

Q. "How long do I need to stay in Budapest?"

 

A. Depending on which treatment your are receiving it could be from 1 day up to 5 days. Even with a 5 day stay, the price of accomodation will still make your visit worthwhile financially. Please contact us for timescales on particular treatments and we shall draft you a no obligation personal dental plan including prices and time requirements.

 

 

Q. "What happens if I return home and need to contact a dentist?"

 

A.  We are always available for you! As our customer you will ALWAYS have DIRECT CONTACT with your dentist during and after your treatment. You may call, email or even have a face-to-face video chat at any time should you wish. If you feel you need to see a dentist personally and can't return to Budapest then we can arrange for you to visit a dentist local to you and cover you for any applicable costs. Peace of mind is all part of our ethos.

 

 

DURING YOUR VISIT

 

Q. "Who can I contact during my stay in Budapest?"

 

A. 24/7 we are there for you! From the moment we meet you at the airport until we chauffeur you back for your return flight you will have access to our 24/7 customer care and exclusive Concierge service. As our guest we endevour to ensure your stay in our beautiful city is memorable both for our service and as you enjoy your leisure time. 

Our team are experts in travel and tourism and can provide you with information on what to see, where to visit, tours, attractions as well as booking restaurants, shows, etc.  We can even create an itinerary, personalised for your own tastes so you can make the most from your stay. This is all complimentary and part of our service.

 

 

Q. "Do I need travel insurance?"

 

A. As an EU citizen, if you are travelling to Budapest or anywhere within the EU you are covered for visits to a GP and emergency hospital treatment just as in the UK, Ireland or your home country with the EHIC heath card. (Previously known as the E111 health card.)  This is FREE and available to everyone. 

 

https://www.gov.uk/european-health-insurance-card

 

Or for Non-British EU citizens:

 

http://ec.europa.eu/social/main.jsp?catId=563&langId=en#nationalinfo

 

Note, this does not replace individual travel insurance for situations such as loss of belongings, therefore should you wish to purchase travel insurance for your visit this is available for just a few Pounds/Euros. We are happy to advise you on travel insurance if you wish.

 

 

Q. "If I am in Budapest for a few days what can I do with my free time?"

 

A.  Often referred to as "The Pearl of the Danube", this beautiful, vibrant city has so much to offer for everyone's tastes. History, culture, amazing architecture, combined with a Parisian style cafe culture makes it the perfect place to see and do as little or as much as you like. 

 

Perfectly sized for leisurely walks you can choose to see Budapest by foot and/or combine with a city tour. Bus tours of the city are highly recommended. These are priced at only €21 for a 2 day pass and INCLUDE a boat trip along the Danube so you can experience another view of this delightful city.

 

Cafes and restaurants serve Hungarian and international cuisine to suit all tastes and all budgets. A two course lunch for €5 or a quality 3 course evening dinner in a beautiful 19th century classic building for €20 is possible.

 

Our exclusive Concierge Service will give you all the information you need and as we are strictly NON-COMMISSION you can be assured we only advise the very best for you.

 

 

TRAVEL

 

Q. "How do I travel to Budapest?"

 

A.  Flights are available from all over Europe. For our British and Irish clients you may fly direct from Heathrow, Gatwick, Luton, Stansted, Manchester, Liverpool, Edinburgh, Glasgow, Leeds, East Midlands, Bristol, Southend and Dublin with flight times of between 2 and 2.45 hours depending on where you are travelling from.

 

For our Trans-Atlanic clients, Budapest is easily reached by transferring through one of many European Hubs. We can advise on the best Hubs to use.

 

 

 

Q. "How do I arrange flights?"

 

A. Easy! You tell us when you would like to visit then sit back and let us do the rest! We search for the best deals with all airlines for all dates then provide you with information on the best deals. This is all part of our service. There is no obligation to book anything at all until you have had time for yourself to decide what is best for you. Of course, you may search for flights yourself, we are always here should you need us!

 

 

 Q. "Do I need a visa to travel to Budapest?"

 

 A.  No. As a citizen of the European Union you do not require any visas or documents.

 

Should you hold a non-European passport you may enter Hungary with a Schengen Visa. American and Canadian clients do not require a visa.

 

Please contact us should you require further information.

smile@platinumbudapest.com

 

 

 

Q. "Will I be met at the airport?"

 

A.  YES. One of our team of drivers shall be waiting for you at Budapest Airport.

 

 

They will chauffeur you and your travel companion(s) (should you have any) the 25 minute journey to the city centre. 

 

We shall also pick you up and return you to the airport for your flight home.

 

 

ACCOMMODATION

 

Q. "How do I arrange accommodation for my stay in Budapest?"

 

A. Leave it to us! As with flights, simply tell us which dates are convenient for you and our expert team will search for the best deals to suit all budgets and levels of comfort.

 

Hotels and apartments are plentiful and extremely good value.

 

Prices start from as little as €25 per night!

 

We shall provide you with many options showing you photos, reviews, facilites, location etc... so you may then take your time to decide which is best for you. We can book for you or you may search and book your accommodation yourself.

 

Our team are always available to advise you should you have any questions on a particular accommodation you have in mind. 

 

As with ALL our services, we are fully NON-COMMISSION. We will only recommend places to stay in which we would stay ourselves!

 

 

ACCESSIBILITY

 

Our fully renovated (August 2014) practice is located on the ground floor and is fully accessible for wheelchair users and persons with reduced mobility. 

We also provide specialist assistance on travel and accomodation for EVERYONE regardless of the assistance required.

Please contact us should you have any questions!

 

 

 

Should you have any questions regarding any aspect of our service, please email us directly and we shall reply ASAP!

 

smile@platinumbudapest.com

 

 

REMEMBER! Consultations, Check-ups and Dental Plans are 'FREE-FOR-LIFE' at Platinum Dental Budapest whether you have treatment with us or not!

 

 

 

 

Cosmetic Dentistry

Our expert technicians can craft PRECISION VENEERS for the smile you have always dreamed of! INLAYS and ONLAYS, an exceptional way of rebuilding your back teeth WITHOUT the need for any surgery whatsoever! Restore your teeth's shape & chewing ability making them stronger than ever before!

Cosmetic Dentistry

Teeth Whitening

We offer the very best Professional Home Whitening Kits with made-to-measure gum trays. Only available from qualified Surgeons, this type of whitening is more effective, longer lasting and with far less sensitivity of the teeth than 'In-Chair Zoom Style' whitening. Only €185 euros!

Teeth Whitening

Contact us

We look forward to welcoming you to our modern, private practice in the heart of Budapest and to the VERY LATEST in dental technology and customer comfort.

 

Should you have any questions, or to book an appointment / arrange a complimentary telephone or video call consultation please contact us at :

 

smile@platinumbudapest.com

 

and one of our customer care representatives will reply ASAP or call you back at a time that suits you, early morning, daytime, late evening, weekdays or at the weekend.

 

 

For Urgent / Emergency contact you may call us on our UK number 0207 048 4394 (UK local rate, MON-THU 9am-5pm)

 

 ** All consultations, enquiries and dental plans are FREE and with absolutely NO OBLIGATION, just the way they should be! **

 

** And remember, Check-Ups are 'FREE-FOR-LIFE' at Platinum Dental Budapest whether you have treatment with us or not! **

 

If you complete the Contact Form below, please supply a mobile number. We shall send you 1 SMS confirmation when we reply to your message.

 

We shall not call or send further SMS's without your prior agreement. We do not share your personal details with anyone. We shall reply as soon as possible.

 

Please check your Junk Box in case you do not receive our reply within 24 hours.